Privacy Policy for EcoShopEu.com

Last Updated: May 08, 2025

At EcoShopEu, we are committed to protecting your privacy and ensuring transparency in how we handle your data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, https://ecoshopeu.com, or make a purchase from our sustainable home goods store. We comply with the EU General Data Protection Regulation (GDPR) and other applicable laws to safeguard your personal data.

Who We Are

Our website address is https://ecoshopeu.com. EcoShopEu is a sustainable home goods dropshipping store based in the EU, offering eco-friendly products with free EU shipping.

What Data We Collect and Why

We collect minimal data necessary to operate our store, process orders, and improve your experience. Here’s what we collect and why:

When You Place an Order: We collect your name, email address, shipping address, and payment information to fulfill your order and provide free EU shipping. This data is shared with our dropshipping partner, CJ Dropshipping, and shipping carriers to deliver your products (e.g., Macaron Toothbrush).
When You Leave Comments: If you leave a comment on our blog or product pages, we collect the data shown in the comments form (name, email, comment), your IP address, and browser user agent string to help with spam detection. An anonymized string (hash) from your email may be sent to Gravatar to display your profile picture (if you use Gravatar). Gravatar’s privacy policy is here. After approval, your profile picture is publicly visible with your comment.
Media Uploads: If you upload images (e.g., in comments or reviews), avoid including embedded location data (EXIF GPS). Visitors can download and extract location data from images on the website.

Cookies

We use cookies to enhance your browsing experience. Here’s how:

Comments: If you comment, you can opt-in to save your name, email, and website in cookies for convenience. These cookies last one year.
Login: Visiting our login page sets a temporary cookie to check if your browser accepts cookies (no personal data, discarded when you close your browser). Logging in sets cookies for login info and screen display choices (last 2 days for login cookies, 1 year for screen options). Selecting “Remember Me” extends login cookies to 2 weeks. Logging out removes these cookies.
Editing Content: If you edit or publish an article (e.g., as a registered user), a cookie saves the post ID (no personal data, expires in 1 day).
Analytics: We use cookies for website analytics (e.g., Google Analytics) to track visitor behavior anonymously and improve our services.

You can manage cookie preferences via your browser settings or our cookie consent popup (if enabled).

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content behaves as if you visited the other website. These sites may collect data, use cookies, embed third-party tracking, and monitor your interaction, especially if you’re logged into their services (e.g., YouTube, Instagram).

Who We Share Your Data With

We share your data only as necessary to operate our store:

CJ Dropshipping: To fulfill orders, we share your name, shipping address, and order details with CJ Dropshipping, our EU-based dropshipping partner.
Shipping Carriers: To deliver your products, we share your shipping details with carriers (e.g., DHL, PostNL).
Payment Processors: We use secure payment gateways (e.g., Stripe, PayPal) to process payments. They receive your payment information, but we do not store your full credit card details.
Spam Detection: Visitor comments may be checked via automated spam detection services (e.g., Akismet).
Password Reset: If you request a password reset, your IP address is included in the reset email.

We do not sell your data to third parties.

How Long We Retain Your Data

We retain data only as long as necessary:

Comments: Comments and metadata are retained indefinitely to recognize and approve follow-up comments automatically.
Orders: Order data (name, address, email) is retained for 7 years to comply with EU tax and accounting laws.
Registered Users: If you register, your personal info in your user profile is stored until you delete your account. Admins can see/edit this info.

What Rights You Have Over Your Data

As an EU resident, GDPR grants you rights over your data:

Access: Request an exported file of your personal data (e.g., comments, account info, order history).
Erasure: Request deletion of your personal data, except data we must keep for legal, administrative, or security purposes (e.g., tax records).
Rectification: Edit your personal info in your account at any time (except username).
Objection: Object to data processing for marketing (we don’t do this, but you can opt out of emails).

Where Your Data Is Sent

Your data may be transferred to:

EU-based servers for hosting (e.g., SiteGround, if used).
CJ Dropshipping and shipping carriers (EU or global, depending on logistics).
Automated spam detection services for comments.

We ensure all transfers comply with GDPR via Data Processing Agreements.

Security Measures

We protect your data with:

SSL encryption for secure browsing.
Regular updates to WordPress, WooCommerce, and plugins.
Secure payment gateways (e.g., Stripe, PayPal).

Contact Us

For privacy concerns, contact us at [Insert Contact Email]. We aim to respond within 72 hours.